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In a report released in June 2020, Know The Chain evaluated the efforts of 49 global Information and Communications Technology (ICT) companies to forced
labor and human trafficking in their supply chains.. The companies represented the largest in the sector.

Companies were assessed against the following criteria: Commitment & Governance (the highest scoring theme); Traceability & Risk Assessment; Purchasing Practices; Recruitment; Worker Voice; Monitoring; Remedy. The report provided good practices examples and recommendations, evaluated corporate commitments and compliance with relevant regulations, and set out recommendations for investor action.

Industry-average scores out of 100 were given for each criterion, as well as a final average for each company across all criteria. The average score of the companies benchmarked in both 2018 and 2020 had dropped slightly, from 32/100 to 31/100.

Five companies achieved an overall score of 68 and above, with more than three-quarters scoring less than 50/100.

Apple received a score of 68. This was the fourth highest in the benchmark.

The company's scores under each criterion were:
Commitment & Governance 83
Traceability & Risk Assessment 81
Purchasing Practices 30
Recruitment 74
Worker Voice 63
Monitoring 85
Remedy 56

Know the Chain summarised their findings about Apple as follows:

“Since 2018, the company has improved by disclosing practices such as mapping recruitment corridors in its supply chains, prohibiting the use of employment agencies for student workers, and providing information on its supplier selection process. Compared to 2018, the company’s rank decreased by oneplace, as it did not improve its performance and disclosure across themes.”

Additional steps the company could take to address forced labour risks in its supply chains included strengthening its disclosure and practices on the themes of Purchasing Practices, Worker Voice, and Remedy.

As it was among the top performers in the report, Apple was not marked down. This reference is for information only.


KnowTheChain ICT Benchmark Findings Report - 2020 (June 2020)